Do not ship defective product s until you receive an RMA number from Horizon. Fully aware of the importance of quality system and environmental protection, we have established the first-class quality control and environmental protection systems. It does not require the manual installation of a hardware driver. The 8 th character from the left on the model number indicates what type of touch technology the unit uses. Speak to our sales team For touch monitors with touchscreens that require external power: Do a quick test on the touchscreen to make sure that it is working by tapping on different areas of the touchscreen to see if the mouse cursor is following your touch.

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Horizon – Page 3 – Monitoare LCD

The touch technology can also be determined via the model number. Turn on the monitor by pressing the power button on the monitor control panel or on the monitor remote. RMA requests are responded to within 2 business days. You may also contact Horizon Display at or email support horizondisplay. The authenticity, accuracy and legality of the content are borne by the seller.

Windows 7, 8 and 10 supports multi-touch gestures. Warranty period can be found in your original invoice.

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The replacement unit will be covered by the balance of the time remaining on the original limited warranty. Freight expense from the customer to the repair depot will be the liability of the customer. Touch monitors integrated with the newer model PQLabs touchscreens does not require a hardware driver to be installed on the computer.


Looking into the future, KTC is making its efforts to create a world-class ODM brand in the industry of display terminal products under the guideline of “Professional Service and Creation”.

If a product proves to be defective in material or workmanship during the warranty period, Horizon Display, at its sole discretion will jorizon or replace the product with a similar product provided that a Horizon Display return materials authorization number RMA was issued prior to the return of the product. Some localities do not allow limitations.

Horizon Display shall not be liable for damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss; even if advised of the possibility of such damages.

Below are a few web links providing information on how to annotate using a touch monitor. For Advertising Machine,Computer a Shown below is an illustration of the IR grid that is projected from LEDs going all the way around the viewable area.

All express and implied warranties for the product, including but not limited to, any implied warranties of, and conditions of, and fitness for a particular and fitness for a particular purpose, are limited in duration to the warranty period set forth above and no warranties, whether expressed or implied, will apply after the warranty period.

Horizon will not accept COD returns or 3rd party returns. Infrared light hovers above the glass substrate. China Total Annual Sales Volume: After the touch monitor has been identified, press Enter until the configuration setup exits.


In Windows 7, 8 and 10, the Pen and Touch control panel houses the touchscreen gesture settings which allows you to adjust settings such as double-tap Double-Click speed, press and hold Right-Click duration, etc. Select the corresponding display mode for your setup.

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Hroizon going through the steps below are a couple of info regarding this setup. For all other touch monitors: Horizon Display shall be under no liability at all under this warranty if the total price for the product has not been paid. How do I find out how many simultaneous touch points my touch monitor detects? Now the company employs more than 3, people, and boasts 15 product assembly lines, including 10 aging assembly lines for large-size LCD TVs of 26″and above, 5 DIP product lines, 7 SMT production lines, with an annual production capacity of more than 6 million units.

For touch monitors with touchscreens that require external power: Speak to our sales team Click on the OK button to close the utility window. Touch monitors integrated with the older model PQLabs touchscreens on hirizon other hand, require that the touchscreen driver be installed on the computer manually. Guangdong China Mainland Supply Ability: How to Get Service?